The second-hand marketplace Users Express Frustration Regarding Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Reaction
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, the service retracted a modification to its shipping options due to shopper criticism.
